Social media is a place where a person can interact with anyone from all over the world in just a few types and clicks. Since the platform can reach numerous people, businesses and brands decided to have their presence on social media.
Such a platform allows brands to communicate with their brand followers and vice versa. One way of brands communicating with people online is through responding or reacting to their comments. But not all comments will be in favor of the brand. When negative comments seem to fill the comment section, what should a social media manager do?
In this course entitled “Handling Customer Comments on Social Media,” businesses can pick up some basics skills and knowledge when it comes to interacting and dealing with customer comments. Make this course a guide for your social media interaction.
Take this course now!
What you will learn :
- Fundamentals of customer comments
- Content you share
- Engaging people online
- Helpful tips on handling customer comments
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REENA B.
“PeopleCademy is perfect lalo na sa new normal setup. Very useful for me to learn new skills since I can use my mobile phone to study. Some contents are downloadable din so I can access even without internet.”
ROMARCO F.
“Panalo to! This is one of the business owner’s best friends when it comes to learning business and leadership skills. The investment I put up is truly worthwhile!”
JEREMY S.
“The programs on PeopleCademy helped me learn the skills I need to handle successful projects and shape a winning team!”
ROSITA E.
“As a career shifter in my mid 40’s I don’t have the luxury of time and resources to train at a traditional classroom setup. Thankfully, PeopleCademy can allow me to learn at my own phase anytime and anywhere.”
